Notice of Privacy Practices
Last Updated: 02/11/2026
This notice explains how OrthoCor Medical may use and share your protected health information and describes your rights. Please read it carefully.
1. Information We Use
We may collect and use the following types of information about you:
- Contact information, such as your name, address, phone number, and email address
- Health and medical information
- Health insurance information
- Billing and payment information
- Other information you choose to provide, such as responses to surveys or follow-up questions
2. How We Use or Share Your Information
We may use or share your information in the following ways:
- To Communicate with You
We may contact you by mail, phone, text message, or email to provide information related to your care, products, services, or orders.
- For Treatment
We may use or share your health information with our employees or your healthcare providers to evaluate your health needs and determine whether our products are appropriate for you.
- For Payment
We may use your information to bill and collect payment from your health insurance plan or another payer for products or services we provide.
- For Healthcare Operations
We may use your information to support our day-to-day operations, such as quality improvement, internal reviews, training, budgeting, and financial reporting.
- For Research
We may use de-identified information for research related to our products and services. This means the information cannot reasonably be used to identify you.
- To Comply with the Law
We may share your information when required by law, including with public health authorities or law enforcement. We may also disclose information in response to a court order, subpoena, or other lawful request.
3. Your Privacy Rights
You have the following rights regarding your health information:
- Request Restrictions
- You may ask us not to use or share certain information for treatment, payment, or healthcare operations. We are not required to agree to your request.
- If you pay in full out of pocket, you may ask us not to share information about that service with your health insurer.
- Request Confidential Communications
You may ask us to contact you in a specific way or at a specific location, such as calling you at a certain phone number or sending mail to a different address.
- Access Your Information
You may request to review or receive a copy of your medical records and other health information we maintain. Requests must be made in writing to our Privacy Officer. We may deny your request in limited circumstances allowed by law.
- Request Corrections
If you believe information we have about you is incorrect or incomplete, you may ask us to correct it.
- Receive an Accounting of Disclosures
You may request a list of certain disclosures we have made of your health information, including who received it and why. This does not include disclosures made for treatment, payment, or healthcare operations.
- Receive a Paper Copy
You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
- File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with OrthoCor Medical or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.
4. Our Responsibilities
OrthoCor Medical is required by law to:
- Protect the privacy and security of your protected health information. We do this using administrative, technical, and physical security measures for the purposes outlined above.
- Follow the privacy practices described in this Notice
- Provide you with this Notice
- Notify you if a breach occurs that may compromise your information
5. Changes to This Notice
We may update this Notice from time to time. Any changes will apply to all protected health information we maintain. Upon request, we will provide you with the most current version of this Notice.
6. How to File a Privacy Complaint
- With the U.S. Department of Health and Human Services:
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-877-696-6775
Website: hhs.gov/ocr/privacy/hipaa/complaints
- With OrthoCor Medical:
OrthoCor Medical
Attn: Privacy Officer
8611 W 35W Service Drive NE, Suite 180
Blaine, MN 55449
Phone: 888-583-6268
Email: compliance@orthocormedical.com
You will not be retaliated against for filing a complaint.
7. Questions
- If you have questions about this Notice or our privacy practices, please contact our Privacy Officer at 888-583-6268.
- For more information about your privacy rights, visit: gov/hipaa/for-individuals/notice-privacy-practices
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